Cookie Policy
How we use cookies and tracking technologies
Effective Date: 17 December 2025 | Last Updated: 17 December 2025
1. Introduction
This Cookie Policy explains how Hazara Pay ("we," "us," or "our") uses cookies and similar tracking technologies on our website, www.hazarapay.com (the "Site").
This policy should be read alongside our Privacy Notice, which details how we protect your personal data. By continuing to use our Site, you consent to the use of cookies as described in this policy, unless you have disabled them in your browser settings.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and deliver information to the website owners.
Cookies can be:
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"First-party" cookies: Set by us, the website you are visiting.
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"Third-party" cookies: Set by a domain other than ours, typically by our trusted partners for analytics or advertising services.
3. Why Do We Use Cookies?
We use cookies for the following essential purposes:
| Category | Purpose | Essential for Service? |
|---|---|---|
| Strictly Necessary | To enable core website functionality, such as maintaining your session security, remembering items in your transaction process, and enabling payment processing. These cookies do not require your consent. | Yes |
| Performance/Analytics | To understand how visitors interact with our Site. This helps us analyze traffic patterns, identify issues, and improve the design and performance of our Site. This data is aggregated and anonymous. | No |
| Functionality | To remember choices you make (like your preferred language or region) to provide a more personalized and convenient experience on your return visits. | No |
| Marketing/Advertising | To track the effectiveness of our advertising campaigns, deliver ads relevant to your interests on other sites, and limit the number of times you see an ad. We currently do not use such cookies extensively. | No |
4. Types of Cookies We Use
The table below details the specific cookies we use, their purpose, duration, and type.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| session_id | Hazara Pay | Maintains your secure user session while logged in and using the service (e.g., during a top-up transaction). | Session | Strictly Necessary |
| XSRF-TOKEN | Hazara Pay | Ensures website security by preventing Cross-Site Request Forgery attacks. | Session | Strictly Necessary |
| _ga | Google Analytics | Used to distinguish unique users and generate statistical data on site usage. | 2 years | Performance/Analytics |
| _gid | Google Analytics | Used to distinguish unique users for a 24-hour period. | 24 hours | Performance/Analytics |
| _gat | Google Analytics | Used to throttle request rate to Google Analytics servers. | 1 minute | Performance/Analytics |
| language_preference | Hazara Pay | Remembers your preferred language setting for the Site. | 1 year | Functionality |
| cookie_consent | Hazara Pay | Stores your consent preference for non-essential cookies. | 1 year | Strictly Necessary |
5. How to Manage Your Cookie Preferences
You retain control over the use of cookies. You can manage your preferences through:
A. Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually set your browser to:
- Block all cookies (this may severely impact the functionality of our Site).
- Delete all cookies when you close your browser.
- Warn you before a cookie is set.
To manage cookies, consult your browser's "Help" menu or visit AllAboutCookies.org for guidance on major browsers (Chrome, Firefox, Safari, Edge, etc.).
B. Cookie Consent Banner
Upon your first visit to our Site, a banner will appear asking for your consent to use non-essential cookies (Performance, Functionality, Marketing). You can accept all, reject all, or customize your choices. Your selection will be stored in the cookie_consent cookie.
C. Third-Party Opt-Outs
For analytics cookies (like Google Analytics), you can opt-out directly with the provider:
Google Analytics: You can install the Google Analytics Opt-out Browser Add-on, available here.
6. Other Tracking Technologies
We may also use other, similar technologies such as:
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Web Beacons (Pixel Tags): Tiny graphic images used to understand user behavior, measure campaign effectiveness, and tell if an email has been opened.
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Local Storage: Used to store larger amounts of data locally in your browser to enhance performance and remember settings. This is managed separately from your browser's cookie controls.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, our practices, or legal requirements. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us at:
Email: privacy@hazarapay.com
Subject Line: Cookie Policy Inquiry